From Stressed to Success: How a Cleaning Plan Changed One London Host’s Life

London has a funny way of making you feel like you’re always ten minutes behind. And if you’re running an Airbnb in the middle of it all, those minutes matter. Just ask James, a host in Shoreditch with a flat so perfectly placed between coffee shops and street art that it should be in a guidebook. Gorgeous? Yes. Easy to manage? Not exactly.

The Constant Juggle

For James, guest turnover was a sprint. Strip the beds, get the laundry on, clean the bathroom, restock the tea and coffee… and all before the next guest arrived. There were moments when he’d be wiping down the kitchen while answering work emails and mentally calculating if he had enough clean pillowcases. Reviews were mostly good, but every so often there was that line: “Lovely stay, but the bathroom could have been cleaner.” Cue the sinking feeling.

The Breaking Point

The real tipping point came one Saturday. Two bookings, same day, four hours apart. The washing machine gave up. The spare sheets were still at the dry cleaner. The clock ticked. He got the flat clean, but the welcome pack never made it out of the cupboard. By the time the guests arrived, James was damp from the rain, out of breath, and silently cursing that missing cafetière.

That evening, he admitted defeat and typed “Airbnb turnover help London” into Google.

The Plan

Enter Get Set Clean. Not just a cleaner, but someone from our Airbnb turnover team who is hotel-trained, quick-thinking, and armed with the kind of bed-making skills you only learn after years of hospitality work. Together, we came up with a plan:

Linen management: Fresh sets delivered, old ones whisked away.

Timed turnovers: Slotted neatly between check-out and check-in, without the panic.

Guest-ready touches: Flowers on the table, toiletries refilled, and the coffee corner stocked.

Photo confirmation: A few quick snaps sent to James before guests walked through the door.

Of course, the first week wasn’t perfect; there was a hiccup with the linen delivery, and we had to tweak the schedule for one booking. But within a fortnight, the system was running like clockwork.

The Results

A month in, the difference was obvious. Guests raved about the “spotless flat” and “thoughtful extras.” His rating went from 4.6 to 4.9. Repeat bookings appeared. And James? He stopped lugging laundry bags across London and started spending Sundays at Columbia Road Flower Market.

The Real Win

It wasn’t just about the cleaning; it was the support. A cleaner who knew the flat like their own. An office team smoothing over the schedule. The kind of consistency that means no matter how busy life gets, the guest experience doesn’t slip.

Because here’s the thing: at Get Set Clean, we don’t just send a cleaner. We send the right cleaner for the job, domestic, Airbnb, or commercial. The ones who know the pace, the pressure, and the presentation that hospitality demands.

Could This Be You?

If your hosting life currently involves a lot of clock-watching, laundry-hauling, and wondering if the loo roll got topped up, maybe it’s time for your own “stress to success” moment.

We’ll take care of the shine, so you can enjoy the smiles.

Ready to make the change? Contact us today.